I can now say that I have experience not only in the Marketing/PR Department and the Ticketing and Fan Services Departments but also Events, Group Sales, Operations, and more because both of the organizations I have had the pleasure to work with take pride in the fact that we are one unit, one team, one … Continue reading Leadership

One of our more lengthy processes here in the Ticket office of the Philadelphia Eagles is the process of transferring seats. We have two different types of seats within Lincoln Financial Field, Stadium Builder Licensed seats, SBL’s, and Non-Stadium Builder Licensed seats, Non-SBL’s. Now with Non-SBL’s you can only transfer those seats to your immediate … Continue reading In-Depth Analysis: SBL vs. Non-SBL Seating

Although the Sport and Entertainment Industry is known for being a very fast-paced dynamic business it absolute has its dull moments as well. The dull moments for any ticketing and fan services department within an NFL organization definitely coincides with how well the team is doing at that time. While working for the Philadelphia Eagles … Continue reading Key Insight: A Victory vs. A Loss

I have had the opportunity to work on the fan services side for a few games. Although throughout the week I am answering phones and dealing with mainly season ticket members, I was able to also deal with fans and game day staff members. The guest services side of our department deals with the staff … Continue reading Key Insight: Guest Services

During my first internship with the marketing department at Colonial Life Arena I learned more than I could have imagined. With it being my very first real world experience in the sport and entertainment industry I was extremely nervous. I think it was a great place for me to start my career because Colonial Life … Continue reading Key Insight: Marketing & Public Relations

One of the most important concepts I have learned throughout the duration of my experiences in the sport and entertainment industry is that it is vital for each and every department to work together as one strong organization. Unity is the most important characteristic of a successful organization, venue, stadium, and team...